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Questions/Answers card business

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Questions card business

Card business procedure

The following is a selection of the most frequently asked questions, provided by our service departments.

Card Services (Maestro/CASH/Bank cards)

Ordering card - Maestro

Ordering card - Debit Online

Ordering card - PayGate ECB, CARFRE

Card status - Maestro card information (PIN, status)

Card status - information about payments (at home and abroad)

Card status - Debit Online

Cash transactions - Maestro claims of loss / Chargeback

Blocking - Bank cards central

Blocking - Electronic blocking of Maestro and bank cards

Processing PCS (Payment Clearing Switch)

Requests to KTB, PCS (BTP), processing rules Maestro transactions

Requests to PCS control, settlement, billing

ATM Services (Bancomat)

ATM - equipment initialization

ATM - Commissioning

Copyright Telekurs. All rights reserved.
Please read the disclaimer before proceeding.
Telekurs Card Solutions Ltd., Hardturmstrasse 201, P.O. Box, CH-8021 Zurich
Tel. +41 (0)848 66 11 11, Fax +41 (0)848 66 11 12, Online form