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Issuing Processing
Network Processing
Acquiring Processing
Base Processing
Merchant Management
Acquiring Services
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Telekurs Card Solutions not only takes responsibility for basic processing but also provides customer support. Moreover, we answer customer queries regarding the flow of transactions, undertake the maintenance of customer master data and implement updates. Thanks to our many years’ experience, we are the ideal partner to assist the customer where difficult and complex processes involving the mass markets are concerned.
Our services at a glance
- Master data management and account management for merchants
- Providing information relating to payments, processing and charge back
- Administration of contract and terminal data, conditions, sectors and merchant structures
- Providing advice for secure card acceptance
- Providing advice for financial reconciliation for merchants (credit notices)
- Management of transaction fees and commissions
- Exception handling
Customer Care Center / Helpdesk
Our 7x24 hour call center provides the services your customers expect – and in the languages they require. On the instructions of the acquirer we provide all-embracing support for the contractual party. We offer various services in modular form. |
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Contact
Contact us. We will be happy to provide you with the details.
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